Programs & Services


Life is 24/7 and so is 211 Brevard. The helpline is the foundation of the nonprofit, available 24 hours a day for callers in financial, emotional or community crisis. Specialists manage more than 50,000 calls and texts each year. Call 211

988 Suicide & Crisis Lifeline LogoSuicide Prevention

211 Brevard is part of the 988 Suicide & Crisis Lifeline partner network. Care coordinators are highly trained in crisis intervention and provide confidential emotional support via the 211 or 988 dialing codes. 

  • By phone: CALL 988 or 211

  • By text: Text 988

  • #BeThe1To: Text BeThe1To to 898211 to sign up for supportive, automated text messages for people in crisis and their friends or loved ones. Messages are inspirational and informative.

Learn more about suicide prevention from our partners, including the warning signs and risks factors AND how you can help someone at risk of self-harm:

211 Brevard Logo

Information and Referral

The majority of people who contact the 211 community helpline are in financial crisis, many may need mental health support or help with addictions. Care coordinators listen, help prioritize issues, make plans and empower people to act. They make thousands of referrals each year to local and other resources.

Reasons to cause 211 may include help with housing or shelter, food, utility payments, health care, disaster assistance, and mental health and addictions. A special automated text program is accessible by texting OPIOID to 898211 to receive information and support for yourself or others related to opioid addiction.

BUILT ON 2-1-1

Recognizing that many callers may need ongoing support or have specialized needs, 211 Brevard has built on the strength of its reach to people in need to offer specialized services and programs, including the following.

Help Me Grow Brevard

211 Brevard is the lead agency for Help Me Grow Brevard, a state-funded, local coalition to promote healthy child development through free online screenings and support for families.

Call 211 and ask for Help Me Grow to speak to our care coordinator.

Florida Veterans Support Line (MyFLVet)

Two veterans on staff provide emotional support and information and referrals to the Department of Veterans Affairs and community programs for peers living in three counties, including Brevard.

Call 211 or 1-844-MyFLVet (693-5838).

Parrish Community Health Navigator

As part of its support of 211 Brevard, a social worker with Parrish Healthcare spends time in the contact center and takes referrals from specialists to assist with medical-related needs including rides to appointments, equipment (such as walkers), talking to doctor offices, understanding a diagnosis and lifestyle changes, and basic needs.

Call 211 and ask for the Community Health Navigator.

Brevard Homeless Coalition

In addition to helping callers with information and referral for basic needs such as food and utilities, 211 Brevard partners with Brevard Homeless Coalition. Care coordinators assess callers who are homeless or at risk of homeless, refer to appropriate programs and offer followup. Call 211

Community Information Hotline in Disaster

In partnership with Brevard County Emergency Management, 211 Brevard operates the Community Information Hotline before, during and after a potential disaster such as a hurricane. Call 211 or text ZIP code to 898211.

AARP Caregiver Resources

In partnership with AARP, 211 Brevard offers support and resources for family caregivers. Call 211

Sunshine Service

Care coordinators make regular telephone calls to elderly or disabled people who live alone, are physically or socially isolated, or otherwise would benefit from reassurance. No fee but donations accepted. Email to request application.